In Lomé, nearly 100 agents from Intercon Security—contracted by the United Nations system—completed an intensive training program focused on combating sexual abuse and promoting inclusivity for people with disabilities. This initiative underscores the UN’s commitment to aligning on-ground security operations with its core ethical values.
Strengthening security with human rights at the forefront
Protecting diplomatic premises goes beyond physical barriers; it demands a steadfast commitment to respect and human dignity. The United Nations Resident Coordinator’s Office in Togo, in partnership with UNFPA-Togo, hosted a two-day training session on June 25 and 27 in Lomé to reinforce this principle.
A total of 95 security personnel from Intercon Security—who serve as the frontline guardians for UN agencies in the country—underwent specialized training aligned with international human rights and professional ethics standards.
The critical role of frontline agents in preventing abuse
Security agents are not just gatekeepers; they are the first point of contact for the public, partners, and vulnerable individuals. Given their pivotal role, the United Nations enforces a strict zero-tolerance policy against exploitation and abuse.
The training program centered on the Protection from Sexual Exploitation and Abuse (PSEA) framework and the prevention of Gender-Based Violence (GBV). Over two days, participants engaged in case studies and legal reviews to master four key areas:
- Understanding core ethical rules: Absorbing the UN’s stringent ethical guidelines that govern every interaction in the workplace.
- Applying best practices: Transforming theoretical principles into flawless daily professional conduct.
- Spotting prohibited behaviors: Identifying subtle warning signs and abuses (harassment, power imbalances, discrimination) with precision.
- Reporting mechanisms: Knowing how to use internal reporting channels while ensuring anonymity and victim protection.
“Upholding the rights and dignity of all—especially the most vulnerable in the workplace—is not optional. It is everyone’s responsibility, beginning with those who safeguard our spaces.”
Building inclusive workplaces for all
The training also emphasized protocols for welcoming and supporting individuals with disabilities, ensuring UN facilities remain universally accessible, safe, and inclusive for everyone.
By investing in the professional development of its frontline security providers, the UN in Togo sends a powerful message: security is not just about fortified structures but about the integrity, professionalism, and inclusivity of those who uphold it.
